Shipping policy
Shipping Policy – Glow Sip
Thank you for shopping with Glow Sip. This Shipping Policy explains how orders are processed, shipped, and delivered, and outlines any related terms.
1. Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Business days exclude weekends and holidays. During periods of high order volume, processing times may extend slightly, but we will always notify you if delays occur.
2. Shipping Destinations, Rate, and Methods
We currently ship to addresses within the United States only.
All domestic orders qualify for Free Standard Shipping — no minimum purchase required.
Standard Shipping (Free): Estimated delivery in 6–15 business days after dispatch.
Delivery timing may vary based on carrier schedules, weather conditions, or other factors beyond our control. Delivery estimates are not guaranteed.
3. Shipment Confirmation and Tracking
Once your order ships, you will receive an email containing:
A shipment confirmation
A tracking number with a direct link to the carrier’s tracking page
You can use this information to monitor your package until it arrives.
4. Customs, Duties, and Taxes
All orders are shipped domestically within the USA, so no customs duties or import taxes apply at this time.
If we expand to international shipping in the future, any applicable fees will be the customer’s responsibility.
5. Shipping Delays and Force Majeure
Glow Sip is not liable for shipping delays caused by events beyond our control, including natural disasters, severe weather, postal strikes, or carrier issues. In such circumstances, delivery times may exceed the estimates provided.
6. Lost or Damaged Shipments
Lost Packages:
If your tracking status indicates that your shipment is lost, please contact us at portiaseverin1758@gmail.com
within 30 days of the ship date. We will assist you in investigating or arranging a replacement where possible.
Damaged Packages:
If you receive a damaged item, please retain all packaging and take photos of the damage. Contact us at portiaseverin1758@gmail.com
for support, and we’ll work with you to resolve the issue promptly.
7. Contact Us
For questions regarding this Shipping Policy or your order status, please contact us at:
📧 portiaseverin1758@gmail.com
Glow Sip reserves the right to update this policy at any time. Changes take effect immediately upon posting. Please review this page periodically for any updates.